National Consumer Rights day observed on December 24
The 32nd National Consumer Rights Day was observed across India by the Consumer Protection and Action Committee (CPAC) on December 24, 2017. National Consumer Rights Day is observed every year in India on December 24, since the Consumer Protection Act, 1986 has been enacted on the same day in 1986. The Consumer Protection Act was enacted in 1986 with the objective of providing better protection of consumer's interest. Effective safeguards are provided to the consumer, against various types of exploitations and unfair dealings, relying mainly on compensatory rather than a disciplinary or the preventive approach under the Act.
The Act applies to all goods and services unless specifically exempted, which covers the private, public and cooperative sectors. It also provides speedy and inexpensive adjudication.
Consumer Protection Act, 1986:
The rights under the Consumer Protection Act, 1986 flow from the rights enshrined in Articles 14 to 19 of the Constitution of India. The Right to Information Act (RTI), which has opened up governance processes of our country to the common public, also has far-reaching implications for consumer protection.
The Act envisages the promotion and protection of following rights for the consumers:
Right to Safety
Right to be informed
Right to Choose
Right to be heard
Fact sheet: The World Consumer Rights Day is observed on 15 March.
Union Minister for Consumer Affairs, Food and Public Distribution- Ram Vilas Paswan
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