UIDAI prohibited Bharti Airtel from conducting e-verification process.
Aadhaar body UIDAI prohibited Bharti Airtel and the Airtel Payments Bank from conducting e-verification (eKYC) for existing and new customers. This decision comes after allegations that the telecom major had secretly on-boarded customers to its bank while carrying out their Aadhaar verification. The move will mean that any new customer that comes to Airtel, or its payments bank, will not be able to have a fast- track and paperless biometric authentication through Aadhaar.
Customers will have to submit a hard copy of their Aadhaar, or the other permissible identity documents, and these will need to be verified through the long-drawn physical processes. The mandatory Aadhaar verification of mobile customers - which needs to be completed by March 31 - will now need to be carried out through the physical process for Airtel's customers.
Launched in: 2009
Minister: Ministry of Electronics and Information Technology
Headquarters: New Delhi.
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